Different means of accessible transport are available to transport passengers from point of arrival to town centre
1. Airport Express Train & Mass Transit Railway System
For passengers traveling by the Airport Express, there is direct access between the passenger terminal and the station in the Ground Transportation Centre. All Airport Express stations are fully wheelchair accessible.
The Airport Express runs every 12 minutes from 05:50 to 01:15 daily. Journeys between the Airport and downtown Hong Kong take approximately 24 minutes.
The Airport Express Train is well connected with the Mass Transit Railway system, linking the metropolis from North to South, East to West. Its 174.7km of track covers 82 stations on the Kwun Tong, Tsuen Wan, Island, Tung Chung, Tseung Kwan O, East Rail, West Rail, Ma On Shan and Disneyland Resort lines. It is one of the world’s most efficient, safe and reliable transit networks and is accessible to people with disabilities. Wheelchair users can travel from street level to the platform at all stations with the provision of public lifts or wheelchair aids. Passengers who require the portable ramp to connect the platform and the train can contact the MTR staff who are willing to assist. Ancillary facilities such as tactile guide paths, escalator audible device, and induction loop at all customer service centres are provided to assist visually impaired passengers and hearing impaired passengers.
For details of the facilities for disabled passengers travelling on MTR, please visit: http://www.mtr.com.hk/eng/mtrfacility_engine/mtrfacility_engine.php
2. Light Rail
The Light Rail mainly serves the north western part of the New Territories including Yuen Long, Tuen Mun and Tin Shui Wai area, all stations are accessible to wheelchair users and the train compartment has designated area for wheelchair passengers.
For details, please visit
The public bus service network is extensive, providing relatively inexpensive services. All buses running the Airport service routes are low floor deck design for easy passenger access and luggage loading.
For detailed public bus service running to/from Airport, please visit http://www.hongkongairport.com/eng/transport/to-from-airport/bus_from_hkia.html
There are five companies operate franchised public bus services in the city
- Kowloon Motor Bus Company (1933) Limited (http://www.kmb.hk)
- Citybus Limited (http://www.nwstbus.com.hk)
- Long Win Bus Company Limited (http://www.lwb.hk)
- New World First Bus Services Limited (http://www.nwstbus.com.hk)
- New Lantao Bus Company (1973) Limited (http://www.newlantaobus.com)
Most of the buses have the following features to assist disabled passengers:
grab pole for passenger boarding and alighting; two reserved seats near bus entrance with seat yielding signs; large destination display; red-light, line bells and push bells; low floors covered with non-slip floor material; step edges marked with contrasting colours and; grab poles and stanchions with bright distinctive colouring plus; easily-accessed alighting bell; dedicated space is provided for wheelchairs inside some bus
This is the most convenient way of transport. Walking aids such as wheelchairs and crutches are carried free of charge. The fares are charged according to meter reading. Metered taxis can be hailed at the taxi station, on the street or reserved by telephone.
5. Public Light Bus
Public light bus is known as minibus or van in Hong Kong. It mainly serves areas that standard bus routes cannot reach as efficiently. They carry maximum of 16 seated passengers, no standing passengers are allowed. It is not accessible to wheelchair users, but it is accessible to people with other disabilities. Some of the public light buses have been equipped with the following features:
- seat belts
- braille plates with the bus license number
- rugged grab poles for passengers boarding and alighting
- route display panels
- alighting bell
One of the most environmental friendly transportation systems operated by the Hong Kong Tramway Ltd serving the northern shore of Hong Kong Island, it is not accessible to wheelchair users. However, other disabled passengers e.g. those with minor mobility difficulties, persons with visually or hearing impairments, can still gain access to the service. Assistance will be given by tram drivers to board the tram via the front exit door. Seat yielding signs for disabled passengers are displayed inside the compartment as well. For more information, please visit http://www.hktramways.com/en/index.html
Ferries are relatively accessible for disabled passengers. Wheelchair users can gain access from the pier to the vessel without much difficulty and the staff at the pier are ready to assist if required. The lower deck of the vessels are more accessible than the upper deck.
7.1 Central / Tsim Sha Tsui
The Star Ferry operates ferries across the Victoria Harbour. For details, please visit: http://www.starferry.com.hk
7.2 Central / Cheung Chau or Mui Wo
Ferries to Cheung Chau or Mui Wo is operated by New World First Ferry Services Ltd. For details, please visit: http://www.nwff.com.hk
7.3 Central / Lamma Island
The Hong Kong and Kowloon Ferry Ltd operates ferry from Central to Lamma Island, for detailed schedule please visit: http://www.hkkf.com.hk
7.4 Central / Discovery Bay
It is run by Discovery Bay Transportation Services Ltd. For detailed schedules, please visit: http://www.dbay.hk/icms2/template?series=328
7.5 Park Island / Tsuen Wan or Central
It is serviced by Park Island Transport Company Ltd. Please visit: http://www.pitcl.com.hk/eng/html/ferry.htm
8. Peak Tram
The Peak Tram – a funicular railway opened in 1888. The lower terminus is located at
Garden Road in Central while the upper terminus is in The Peak Tower. The tram runs from 7am to midnight every day at about 10 – 15 minute intervals. It offers magnificent views over the harbour and skyscrapers of Hong Kong.
The Peak Tram service is accessible to most people with disabilities including wheelchair users. Public announcements are made inside the tram compartments. An announcement and buzzer sound is made upon doors closing. Special facilities such as ramps, special access gates and call bells are available at platforms. Handrails are installed on the Upper Terminal boarding platform and there are yellow markings on the edges of all platforms. In addition, electronic information displays and audio announcements are provided as an aid to people with hearing and visually impairment. Staff is available to help with boarding and alighting for wheelchair users. Wheelchair boarding the Peak Tram cannot exceed 26 inches/66cm in width.